Supported Devices

Capture is compatible with the current device version, and with one major version prior to the current version. For example, if the current iPhone version is 16, then Capture should run just fine on version 16 and version 15. We've also tested the devices listed on this page. While the list is not exhaustive, these devices are known to function properly under various scenarios.

👍

For optimal results . . .

• Update the device operating system to the latest version.
• Use the Google Chrome® web browser or the Apple Safari® web browser.

Apple

iPhone 15
iPhone 15 Plus
iPhone 15 Pro
iPhone 15 Pro Max

iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max

iPhone SE (3rd generation)

iPhone 13
iPhone 13 mini
iPhone 13 Pro
iPhone 13 Pro Max

iPhone 12
iPhone 12 mini
iPhone 12 Pro
iPhone 12 Pro Max

iPad (10th gen)
iPad mini (6th gen)

Samsung

Galaxy S23
Galaxy S23 Ultra

Galaxy S22
Galaxy S22 Ultra

Galaxy S21
Galaxy S21 FE
Galaxy S21 Ultra

Galaxy A03

Galaxy Tab Active3

Other Devices

Motorola G Pure

Device Compatibility with Direct

Direct customers must independently test devices to ensure compatibility. This is because as a Direct customer, you create your own capture experience, and therefore, we assume that you manage device compatibility.