Message Text for /get-results Response Objects

Applies to: Direct | Capture

This page shows the possible message text values returned with /get-results response objects. The message property is typically empty when there is no error condition. However, if there is an error, then message contains a brief description.

The message property is one of four properties that make up a normalized, top-level structure for /get-results response objects:

  • success
  • result
  • message
  • data

Here is an example of the facial object found in the /get-results response showing each of the properties.

"facial": {
                "data": {
                    "matchProbability": 1.0,
                    "matchScore": 137,
                    "livenessScore": -3.04,
                    "isLive": false,
                    "matched": true,
                    "livenessProbability": 0.05,
                    "errorMessage": null
                },
                "result": true,
                "success": true,
                "message": ""
            },
  • The data object contains response data.
  • The result and success properties are boolean values.
  • The message property is typically empty when there is no error. But if an error occurs, message contains a brief explanation.

The following table shows the possible message text values for each response object.

Response objectMessage text
facialNo image found to process
facialFacial processing time out
idcheckError calling idcheck service
idnocrNo request made to idn_ocr
ipqs/fraudDetailsMissing data to perform ip lookup
ipqs/fraudDetailsunsuccessful fraud response
ocr_matchError performing OCR Match
OCRError processing ocr_scan service
OCRNo image found to process

In the case of an error, data would be empty and message contains a brief explanation. Here is another example where message contains error text.

"facial": {
                "data": null,
                "result": false,
                "success": false,
                "message": "No image found to process"
            },